April 23, 2004

The Quiet Launch

Good posting by Evelyn Rodriquez: The Myth of a Quiet Launch (Thanks to Robert Scoble for the link)

Is it just me, or is there a pattern here? What is this "quiet launch" meme about?

Maybe quiet is more effective in an overloaded information world. I don't have the quote handy, but I remember reading in Mark Gobe's book, Emotional Branding, that a whisper in this attention-is-currency world stands out and would be remarkable.

Quiet has power without the (brute) force.

A quiet launch is counter-intuitive. But it's a totally deliberate (and effective) strategy.

It's not just you, Evelyn. I've written before about the danger of "big idea" thinking (see here) Instead, I want brands to offer a good service, take part in engaging conversations, and stop wasting money on image-building. This reminds me of Alan Mitchell's delightful piss-take on brand narcissism
In Greek legend, Narcissus was the poor creature who was so enraptured by the sight of his own reflection that he pined away, gazing at it until he died. Modern psychiatrists classify narcissism as a clearly identifiable personality disorder.

According to the American Psychiatric Association’s reference bible DSM IV, the narcissistically wounded personality tends to display some or all of the following attributes:
1) a grandiose sense of self-importance;
2) fantasies of unlimited success, power and brilliance;
3) a belief that one is superior, special and unique;
4) a constant seeking for attention and admiration;
5) a preoccupation with how well I am doing and how favourably I am regarded by others.

A personality disorder? Or a brand manager’s job description? You take your pick, because the similarities are striking. After all, 'Look at me! Look at how wonderful and attractive I am!' is the fundamental agenda of advertising, direct marketing, public relations, sponsorship, and so on.

Posted by Johnnie Moore at 11:08 in Branding
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mrG says

A further wrinkle to your brand manager's job description: Marshall McLuhan points out in several places how Narcissus didn't know the object of his desire was actually his reflection ... he believed his pool-side idol to be a valid and achievable goal, but was distraught because it was eternally aloof, indifferent and unresponsive to his overtures.

John, Thanks for mention. I'm sure you also read Robert Scoble's great piece on "persuasion" too. Amazing that you wrote on narcissism. In my "spare time" hopefully this weekend I am going to write about similarity between romantic love and the (unsuccessful) "persuasion" tactics that Scoble referred to. But you hit the nail on the head -- yes it's narcissism. And it's possessive in nature, which is mostly repelling (and not attractive) to most people.

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