February 25, 2007

Before and after

Kathy Sierra's visual aids are as good as ever.

Posted by Johnnie Moore at 10:37 in Branding
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Stephen Davies says

It saddens me to say that picture exactly illustrates my recent experiences of customer service.

February 25, 2007 11:46 Permalink for comment

Sham says

Hi,
Very nice illustration of
reality !

Sham

February 26, 2007 03:57 Permalink for comment

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