Lovely post on Presentation Zen: Jazz and the Art of Connecting. (Hat tip: Annette) This was my favourite lesson:

(1) “The most important thing I look for in a musician is whether he knows how to listen.” (Duke-Ellington)

The best communicators in the world are almost always the best listeners. Talking is easy; any dope can do that. But listening is hard. The lessons learned in life come more from when we open our ears not our mouths.