Mark Earls has another good post on the pitfalls of seeking the "key influencers" as a way of instigating change.
I share Mark's scepticism about over-rational models for explaining how change happens, and also about the hero-centric notions of leadership that seem to go with them. (I've been browsing through Ramesh Khurana's Searching for a Corporate Saviour, which challenges that worldview too.)
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