June 9, 2008

Mistakes

Johnnie Moore

I’m Johnnie Moore, and I help people work better together

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Mistakes

Dave Snowden cites this great story from a commenter to his earlier post on the perils of six sigma.

When I worked at IBM we were asked (in 1990) to 6Sigma our CICS development team. The gurus told us that the next release of CICS could only have 6 bugs (or APARs as we called them). This was ridiculous but luckily a colleague ran a report and showed that IBM program products had extremely strong positive correlation of profitability with APAR rate. That is, the products with the most APARs were the most profitable. This is because great products, like CICS, get used for lots of things we didn’t think of and for which we didn’t test. Mediocre products only get used for what the tests cover. Bad products don’t get used at all and so generate almost no bugs.

Bunny Bunny

A funny game illustrates what we may be missing in many of our meetings

Don’t panic

Managing anxiety is a familiar challenge for facilitators.

Hamlet and meeting absurdity

Managing in a world of uncertainty where people don’t live up to their stated values

I shot this in a single eight-minute take, which is in the spirit of an experience of Ralf Wetzel’s workshop, Leading from the Clown. Clown training is probably the deepest and most challenging work I’ve done. Enjoy.

Embodied thinking vs slippery AI

A casual conversation in a pub makes me pay attention to thinking being embodied

Playing with eye contact

Creating eye contact despite the limits of Zoom and Teams

Noticing

The power of small gestures and noticing

Facilitation antlers

Exploring the inner dialogue of facilitation

Small p presence

Getting away from grandiosity or solemnity. small p presence is about being open to the life around us

Small i improv

Facilitation is often about small, subtle acts of noticing and experimenting

More Updates

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Fascinating insights into the patterns of failure

20 April 2018

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Releasing the hidden costs of pent up frustrations

30 June 2017

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Finding the aliveness below the surface of stuck

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They’ve seen it before…

Don’t get attached to your favourite process

24 September 2016

Keeping it simple

The virtues of stripping back your processes

31 May 2016

In a network, in a mess, or in a mesh?

Sometimes it’s ok to stay confused and entangled

1 May 2016

Reframing economics

Andrew Revkin looks at how some young people want to reframe economic debate. Here’s how one puts it: The dominant narrative says that environmental restraint must be limited and gradual

29 April 2012

Not trusting experts

Thomas de Zengotita recommends this book: Expert Political Judgment : How Good is It? How Can We Know? Zengotita writes The answer is shocking at first but makes perfect sense

1 January 2006

On philosophy, basilisks and branding.

Tom Asacker’s blasts against philsophical blogging about brands, provoking me to contrast the Transactional Game of business with the desire for relationships

29 April 2004

The joy of sharing

And now for some good news about music being copied and adapted. For several weeks, the top selling single here in the UK was Is This the Way to Amarillo?.

Mistakes

Johnnie Moore

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