My friend John Winsor is ticked off with Audible essentially for continuing to charge his credit card having agreed to cancel his subscription. So John blogged his complaint, and the emailed the CEO and head of PR, inviting them to comment on the blog.
And now John has added a timer to his blog, top right corner. It will run until he gets a reply to his email. As I post this, it stands at 14 hours.
This is a fun experiment.
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