A good comment at 173 Drury Lane from Adrian Trenholm
Sorry but I think “affinity” is another nonsense marketing word. “Convenience trust and service” should all be givens. Let’s get clear about this: for foodies, it’s about quality and access. For everyone else it’s a class thing.
For me it boils down to who sells the best food and can I get there. Waitrose sells the best, but it’s too far away. Sainsburys is next best and just down the road. I am a foodie. So I go to Sainsburys.
I linked to this paper on wicked problems the other day and Chris Corrigan commented “there’s a lot in that paper eh?”. Which is true.
I’m experimenting with marketing less and listening more
Passion brands bring people together based on common interests and excitements. I’m particularly interested in ones created from the bottom up, as opposed to driven by producers concerned mainly with profit.
Just back from another extraordinary gathering at Medinge where the community that has produced Beyond Branding meets each summer. I was planning to keep this
Interesting research from Stanford suggests that exciting brands get more trusted after making mistakes and putting them right whilst more “sincere” brands start with more trust but lose it more easily. Perhaps the sensible interpretation is that second-guessing customers can be a waste of time!
Michael Hammer’s new book, The Agenda, is about the rise of customer power. But is customer-centricity really such a good model for business and society?
Thanks to Matt Tucker at Smith Associates for telling me about What Brand Are You. It strikes me that lots of companies waste money on
The AntiBrand: blackSpot sneakers, a project by Adbusters attacks Nike directly. In doing so they take on what has become one of the great icons
We live in a world of too much marketing and too much branding. People’s faith in advertising has fallen to new lows as we simply
So the Abbey National is rebranding itself this morning. As I write this entry, they are revealing their new look, their shortened name (just “Abbey”)
If you can dream – and not make dreams your master Kipling Apparently if you compare the Princess Leia doll produced after the original Star Wars movie circa 1978 and
Rob May spots a nice article by James Surowicki: The Fatal-Flaw Myth. Snippet: People are generally bad at accepting the importance of context and chance. We fall prey to what
By accident two British Government efforts at consultation have come my way today. The first is contained in the Guardian News Blog, where this article, How should we fund an
Rex Hammock tells us One of my lovemarks is suing one of my cluetrain sources. No matter who wins in court, I know ultimately who will win. ’nuff said.
I help teams work together better. My work ranges from leadership development to team building and event facilitation
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