LinkedIn to better service?

Johnnie Moore

Johnnie Moore

I’m Johnnie Moore, and I help people work better together

Jack Yan spots an interesting post by Ismael Ghalimi. He used LinkedIn to find someone at United Airlines who was able to resolve a problem for a group of his friends.

Jack sees this is a sign of a return to better customer service at United. For me it says a little more about the value of LinkedIn, a service that up until now I’ve valued very little. I might need to think again.

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