Living in the web

Johnnie Moore

Johnnie Moore

I’m Johnnie Moore, and I help people work better together

Contrasting the way KFC and JetBlue have responded to negative publicity Rob Paterson asks:

Every business is exposed to public risk today. You can guarantee that your story will be all over the web in hours. If you do not live in the web, the story will overwhelm you. So what is your plan to deal with this new reality?

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