Nice comment to my post on All Marketers are Liars from Patti Digh:
I’d venture to say that the unwillingness and/or inability to be surprised (if I am surprised I’m weak; if I’m surprised I’m not ready, I’m inadequately prepared; if I’m surprised, I’m vulnerable and not strong, ad infinitum) in the context of politics, school, business, life itself, is exactly the problem – that we equate being surprised with being unprepared…therefore, I can’t be surprised, I won’t let myself be surprised, I will do whatever it takes to not be surprised…Max DuPree talks about a “beneficial search for surprise” which is a phrase I quite like.