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Category: Difficult Conversations

Johnnie Moore

Teach people or get a better process? Both and neither

4 February 2014

Nancy Dixon condenses years of practice and experience into a single post: What Makes Organizational Conversations Effective? Participant Skill or Skillful Design?. I guess the very short answer to the question is: both. And I know Viv will be cheering this bit: The most effective way to have learningful conversations in

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Johnnie Moore

Prime time TV wisdom for difficult conversations

3 February 2014

There are a couple of TV shows I’ve seen lately that remind me of the difficult conversations process. In The Chase, a team of players compete against a quiz show wunderkind. They usually lose. The host always ends the show with the challenge to others to “come and have a

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Johnnie Moore

Difficult conversations, part 4

3 February 2014

Here’s the latest espisode on Difficult Conversations. (Parts One Two and Three). I made this one with my friend Kay Scorah. We talk about arguments like “who left the top off the toothpaste tube” and why we may need to embrace the fact that we appear to fall out over

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Johnnie Moore

London workshop: Difficult Conversations

29 January 2014

I’m going to run a one-day workshop on Difficult Conversations in London on February 20th. I’m doing with this my friend and collaborator Kay Scorah. As we say in the blurb… In this workshop we’ll encourage participants to experiment with different ways to have challenging conversations. With a big emphasis

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Johnnie Moore

Rules reduce learning

27 January 2014

A New Zealand School ditches the safety rules for its playground and gets some pretty amazing results. The Principal comments: The kids were motivated, busy and engaged. In my experience, the time children get into trouble is when they are not busy, motivated and engaged. It’s during that time they

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Johnnie Moore

Complexity in conversations

27 January 2014

Anne Marie McEwan reflects on the complexity of relationships in her post, Complexify Yourself: I think that complexity takes on another dimension when people interact. We are not pre-determined entities or objects – we ourselves are complex. We change and develop. How we feel and act on a particular day emerges

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Johnnie Moore

Difficult conversations, part 3

23 January 2014

This is the third episode in my series of short videos about having difficult conversations. (Part One Part Two) I talk about the Marshmallow Challenge  and the benefits of rapid prototyping in making physical things. I then suggest that we can use a similar approach to rapidly prototype behaviour. Instead

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Johnnie Moore

Difficult conversations, part 2

16 January 2014

This is the second of my series of short videos about difficult conversations. (Part one here) In this one I talk about the importance of respecting that the difficult conversations are difficult. Often advice or simple rules fail to acknowledge this: offering apparently simple solutions actually increases the stress. Instead,

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Johnnie Moore

Difficult conversations workshop, Cambridge, Feb 6th

16 January 2014

My friend Antony Quinn and I are running our Difficult Conversations workshop again in Cambridge. We really enjoyed the one we did in December so we are rinsing-and-repeating. It’s on Thursday February 6th from 10am to 1pm. Full details & booking info are here Here’s a bit of the blurb

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Johnnie Moore

Difficult conversations

13 January 2014

In coaching I find a lot of my work comes down to helping people find ways to deal with difficult conversations.  In meetings, whatever brilliant process you use, people’s willingness to talk about the tricky stuff is what really makes a difference to the success. So I’m putting together a

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I help teams work together better. My work ranges from leadership development to team building and event facilitation

Johnnie Moore

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