In coaching I find a lot of my work comes down to helping people find ways to deal with difficult conversations. In meetings, whatever brilliant process you use, people’s willingness to talk about the tricky stuff is what really makes a difference to the success.
So I’m putting together a few short videos talking about difficult conversations, why they’re difficult and what we can do about it. Although most of us put a fair bit of effort into avoiding them, if we can have them, the potential rewards are pretty high.
This is the first, it’s just an introduction. More to follow…
