Join people where they are

Johnnie Moore

Johnnie Moore

I’m Johnnie Moore, and I help people work better together

Another great post by Patti Digh. She watches teams of people teaching a dog to pray and draws some lessons for us mere mortals – Roll on the floor:

But how often when were trying to change someone’s thinking or behavior about something important to us (trying to get them to be where we are) do we stand steadfastly where we are repeatedly insisting they pray (insert your issue here) rather than looking at it from that person’s perspective, going where they are to start the conversation?

The whole thing is a good read, for facilitators and marketers.

Share Post

More Posts

Ghost lights..

feeling the power of presence… and what it really means to ‘read the room.’

Singing on the subway

What I learned singing to strangers on the subway, and why emotional connections matters even more in a hi-tech era.

More Updates

Emotional debt

Releasing the hidden costs of pent up frustrations

Aliveness

Finding the aliveness below the surface of stuck

Johnnie Moore

Customer service improv

Since my return to London, I’ve reactivated my Google Adwords experiment. Adwords really play to my inner geek and I enjoy tweaking the ads, the words, the links and the

Johnnie Moore

Dubious “Metrics” of Emotional Intelligence

I’ve read and greatly enjoyed Daniel Goleman’s stuff on Emotional Intelligence. But I feel unhappy about his involvement with Hay Consulting where he endorses their impressively titled Emotional Competence Inventory Accreditation. Emotional intelligence cannot be reducted to ratings and scorecards. In doing so, we risk masking the subtle mysteries of human relationships for a bogus mechanistic precision.