Nice post from Viv leading to this thought:
We act our way into a new way of thinking, we don’t think our way into a new way of acting.
I went down to Surrey on Friday for long walk and pub lunch with Neil Perkin. We’d originally planned to run a workshop about agile
Antonio Dias offers a fascinating description of what goes wrong when drowning: What separates a swimmer from someone drowning is the way a swimmer acknowledges
Viv picks out some nice ideas from Phelim McDermott on the subject of leadership. “We love the security of the illusion that someone is in
I’ve been thinking about the urge to scale things lately – see here and here. I understand the concern with being able to effect big
In moving house, I radically downsized my collection of books which I can highly recommend. I used to think I’d one day find a reason
I really enjoy Chris Rodgers’ views on leadership. He argues against the assumption that it takes great leadership for organisations to succeed. He suggests that
Thanks to my Improvisation friend Kelsey Flynn I rambled into a letter cited in Margaret Cho’s Blog (go to Letter #1): Lately it seems like
I wanted to share this email doing the rounds this morning… AIRCRAFT MAINTENANCE After every flight Qantas pilots fill out a form called a gripe
A quick ramble on the nature of paradox, inspired by a blog on the value of both fear of the new and curiosity
Well now you need wonder no more. A friend told me about this (no, seriously… my Feedster feed on improvisation turned it up). Is it
Henry Blodget spotted this image. I think it captures very succinctly the perils of retrospective coherence – the myriad ways we tidy up history to make things seem more linear.
Shel Israel has posted Chapter 2 of The Red Couch. It’s a good read, basically explaining the story of blogs at Microsoft ending with the rhetorical question Our point is
From Marty Schwimmer I learn of an erudite ruling by the domain arbitration forum in the matter of Morgan Stanley v Meow. This relates to a dispute over a domain
I’ve blogged about a couple of recent customer service experiences. Here’s an update. Internetters/Iomart have not replied to my letter of complaint from 20 July and two reminders from me
