So here’s the next video on Difficult Conversations (you can find the whole set here.) Kay and I have a bit of fun looking at the difference between surface politeness in formal meetings and the earthier version that comes out afterwards. Some of the best conversations happen when we manage to merge the streams a little better.

Grit before pearls
Ben Schott has a go at the paradoxical blandness of supposedly disruptive startups: Welcome to your bland new world. It’s easy to get stuck in