I found this quote in Phil Dourado‘s admirably snappy free book chapter for February.
Leadership is emotional. Leadership deals with feelings. Leadership is made up of dreams inspiration excitement desire, pride, care, passion, and love. The areas of our lives where we show the strongest leadership – including our communities, families, organizations, products, services, hobbies, and customers – are where we’re most in love. Jim Clemmer
Magic, relationship and changing status
leaving your props behind
feeling the power of presence… and what it really means to ‘read the room.’
we’re hungry for connection
What brings conversations to life is often missed when we aim too high
What I learned singing to strangers on the subway, and why emotional connections matters even more in a hi-tech era.
When facilitating, more and more I want to sense the next move at my fingertips
Letting go in order to get in flow…
A funny game illustrates what we may be missing in many of our meetings
Managing anxiety is a familiar challenge for facilitators.
I describe myself as a facilitator but when I work one-to-one some people would call it coaching. I don’t use that term much here for a variety of reasons, many
Shannon Cooper posts about great customer service from his hairdresser. It’s a classic tale of a small retailer who really gets how to differentiate by getting the human factor right.
I enjoyed Jennifer Rice’s recent post on Blog Depression linking to Nonist’s Public Service Pamphlet on the topic. I went through a bout of content anxiety earlier this month and
Nancy Dixon writes about the conditions that favour good quality conversations in organisations. She uses the term psychological safety to describe the conditions that allow people to take risks in
