Dave at Cognitive Daily reports on a new scheme to deter bank robberies.
Instead of responding passively to suspicious individuals bank staff are being encouraged to walk right up to them and shake their hands. The theory is that overtly friendly behavior will disorient potential robbers before they become aggressive.
Apparently, Apple store employees are trained in similar tactics for dealing with shoplifters.
I went down to Surrey on Friday for long walk and pub lunch with Neil Perkin. We’d originally planned to run a workshop about agile
Antonio Dias offers a fascinating description of what goes wrong when drowning: What separates a swimmer from someone drowning is the way a swimmer acknowledges
Viv picks out some nice ideas from Phelim McDermott on the subject of leadership. “We love the security of the illusion that someone is in
I’ve been thinking about the urge to scale things lately – see here and here. I understand the concern with being able to effect big
In moving house, I radically downsized my collection of books which I can highly recommend. I used to think I’d one day find a reason
I really enjoy Chris Rodgers’ views on leadership. He argues against the assumption that it takes great leadership for organisations to succeed. He suggests that
Thanks to my Improvisation friend Kelsey Flynn I rambled into a letter cited in Margaret Cho’s Blog (go to Letter #1): Lately it seems like
I wanted to share this email doing the rounds this morning… AIRCRAFT MAINTENANCE After every flight Qantas pilots fill out a form called a gripe
A quick ramble on the nature of paradox, inspired by a blog on the value of both fear of the new and curiosity
Well now you need wonder no more. A friend told me about this (no, seriously… my Feedster feed on improvisation turned it up). Is it
Tom Atlee looks at whether changes depends on individual commitment or effective systems. It’s both of course: Whether we assume that “it all starts with the individual” or “the individual
I did an open space last year for the Campaign to End Loneliness. It was a good example of using open space as part of larger event; the morning was
Alan Singer’s highlights the plight of an Australian tourist facing the firing squad in Indonesia where the legal process appears to operate on the basis of “guilty until proved innocent”.
I’m planning some more free seminars by phone and Skype, to introduce and explain my theme of Facilitation for Surprise. They last one hour and are open to all. The
