Entrepreneurs: relationships come first…

A good article from Knowledge@Wharton debunks macho stereotypes and suggests successful entrepreneurs focus on good human relationships.
Johnnie Moore

Johnnie Moore

I’m Johnnie Moore, and I help people work better together

There’s a good article at the Knowledge@Wharton site – “Why Global Business Needs Kinder Gentler Entrepreneurs and Leaders“. Reporting on a panel session of entrepreneurs it suggests that collaboration and relationship building get more attention than a hard-hitting, take-no-prisoners stereotype.

Panelists emphasized less the solitary aspects of the entrepreneurial life than the social ones. Forget genius, they said; what really counts most is building a strong network to turn to for help and advice, treating people with dignity, and serving your customers well.

Several bits of this resonate with me. For instance, it challenges the Big Idea fallacy of business:

One element that seems to be overrated is the so-called big idea.

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links for 2006-01-19

Good Morning Thinkers!: Listening An extreme anecdote on what it means to really listen (tags: listening facilitation) The Customer Service Survey: Bankruptcy = Better Service Depressing take on what it