Pitfalls of training

Johnnie Moore

Johnnie Moore

I’m Johnnie Moore, and I help people work better together

Donald Clark discovers some research that should give trainers, and those who hire them, something to worry about. He describes it in more detail, this is my crude summary:

Various methods were tested for training people to cope more effectively with phishing emails. One was a placebo but the other two were real and got very high ratings on the happy sheets.

Trouble is, when participants were later tested on their supposed new skills, they failed rather badly.

However, what did work was not conventional training at all, but giving people, unblidden, test phishing emails. When they fell for them, they had it pointed out. This was very effective at training them.

One swallow doesn’t make a summer, of course. Still it gives me pause for thought.

Share Post

More Posts

Rambling thoughts on models

I went down to Surrey on Friday for long walk and pub lunch with Neil Perkin. We’d originally planned to run a workshop about agile

Planning as drowning

Antonio Dias offers a fascinating description of what goes wrong when drowning: What separates a swimmer from someone drowning is the way a swimmer acknowledges

Leadership as holding uncertainty

Viv picks out some nice ideas from Phelim McDermott on the subject of leadership. “We love the security of the illusion that someone is in

Concreting Complexity

I’ve been thinking about the urge to scale things lately – see here and here. I understand the concern with being able to effect big

The absurd

In moving house, I radically downsized my collection of books which I can highly recommend. I used to think I’d one day find a reason

Rewriting history…

Thanks to my Improvisation friend Kelsey Flynn I rambled into a letter cited in Margaret Cho’s Blog (go to Letter #1): Lately it seems like

Who says fun is dangerous?

I wanted to share this email doing the rounds this morning… AIRCRAFT MAINTENANCE After every flight Qantas pilots fill out a form called a gripe

Yes, and…

A quick ramble on the nature of paradox, inspired by a blog on the value of both fear of the new and curiosity

More Updates

Emotional debt

Releasing the hidden costs of pent up frustrations

Aliveness

Finding the aliveness below the surface of stuck

Johnnie Moore

The Fosbury Flop

Another great post by Rob Paterson: Why change is difficult – The story of the Fosbury Flop. Reminds me of the Machiavelli quote There is nothing more difficult to take

Johnnie Moore

Changing memories

Here’s a fascinating insight, gleaned by Beth at Headrush from Mind Wide Open. Whenever you remember something, you are actually changing the memory of it. When you remember something by

Johnnie Moore

Caffeine versus creativity

I threw out this tweet the other day and it seemed to strike a chord with people: Innovation too often equated with rush… accelerators storming, multicoloured postits stimulus, sugar &

Johnnie Moore

Not the best days of my life

Roger Schank looks at what google searches have led people to his blog. It’s both funny and sad. It leads him to this statement and I pretty much agree. Most