Another great item from eCustomerServiceWorld‘s weekly update.
Just took my son to see the latest Harry Potter film. The Dementor characters who suck the life and soul out of people with something known as

I’m Johnnie Moore, and I help people work better together
Another great item from eCustomerServiceWorld‘s weekly update.
Just took my son to see the latest Harry Potter film. The Dementor characters who suck the life and soul out of people with something known as
Creating eye contact despite the limits of Zoom and Teams
The power of small gestures and noticing
Exploring the inner dialogue of facilitation
Getting away from grandiosity or solemnity. small p presence is about being open to the life around us
Facilitation is often about small, subtle acts of noticing and experimenting
Beyond heroic leadership
Holding a mirror to experience
We’re bombarded with messages – can we create more space to think?
People have been facilitated before: boredom, stillness, recovering attention and the undercurrents of life
What I’ve learnt from limiting my use of social media for three months….

The Eurovision Song Contest is a bizarre spectacle. This year was no exception. The story of how this year’s winners – Finnish heavy metal band Lordi – won as told

Chris Corrigan has a thoughtful post about patience in facilitation which resonates with me. He quotes Pema Chodron’s article on the subject: If you practice the kind of patience that

Only Dead Fish: Agile Planning Excellent rant by Neil Perkin on how business needs to become much more agile to succeed (tags: agile)

The folks at Fight The Bull are up to more mischief. Yep we’re here to cover all the action of Manure Madness an annual tournament that will crown the company