Metabolic Management

A piece from eCustomerServiceWorld's weekly update highlights "Metabolic Management" ~ and I relate this concept to Improv work.
Johnnie Moore

Johnnie Moore

I’m Johnnie Moore, and I help people work better together

Another great item from eCustomerServiceWorld‘s weekly update.

Just took my son to see the latest Harry Potter film. The Dementor characters who suck the life and soul out of people with something known as

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