Kathy Sierra comments on this morale-sapping policy at Mrs Fields Cookies:
Employees must throw away ALL unpurchased cookies at the end of the night. Employees are expressly forbidden from taking leftover cookies home.
Kathy Sierra comments on this morale-sapping policy at Mrs Fields Cookies:
Employees must throw away ALL unpurchased cookies at the end of the night. Employees are expressly forbidden from taking leftover cookies home.
we’re hungry for connection
What brings conversations to life is often missed when we aim too high
What I learned singing to strangers on the subway, and why emotional connections matters even more in a hi-tech era.
When facilitating, more and more I want to sense the next move at my fingertips
Letting go in order to get in flow…
A funny game illustrates what we may be missing in many of our meetings
Managing anxiety is a familiar challenge for facilitators.
Managing in a world of uncertainty where people don’t live up to their stated values
I shot this in a single eight-minute take, which is in the spirit of an experience of Ralf Wetzel’s workshop, Leading from the Clown. Clown training is probably the deepest and most challenging work I’ve done. Enjoy.
A casual conversation in a pub makes me pay attention to thinking being embodied

Jeff Risley quotes Robert Fulghum in his book Maybe maybe not: “I do not believe that the meaning of life is a puzzle to be solved. Life is. I am.

My friend Tim Kitchin blogs irregularly and passionately. I enjoyed his piss–takes on Henley Centre predictions and their implications. A few morsels: Marketing Week

Sometimes I go searching for something in an old post and stumble on other stuff I wrote years ago. This can lead to cringes but occasionally to things I think

A good article by Jay Rosen about media coverage of the appointment of a Supreme Court Justice in the US. The story is of two sides of activists doing battle