Kathy Sierra comments on this morale-sapping policy at Mrs Fields Cookies:
Employees must throw away ALL unpurchased cookies at the end of the night. Employees are expressly forbidden from taking leftover cookies home.
Kathy Sierra comments on this morale-sapping policy at Mrs Fields Cookies:
Employees must throw away ALL unpurchased cookies at the end of the night. Employees are expressly forbidden from taking leftover cookies home.
Magic, relationship and changing status
leaving your props behind
feeling the power of presence… and what it really means to ‘read the room.’
we’re hungry for connection
What brings conversations to life is often missed when we aim too high
What I learned singing to strangers on the subway, and why emotional connections matters even more in a hi-tech era.
When facilitating, more and more I want to sense the next move at my fingertips
Letting go in order to get in flow…
A funny game illustrates what we may be missing in many of our meetings
Managing anxiety is a familiar challenge for facilitators.

I’m tinkering on a new website with a couple of mates to offer some coaching/training ideas to organisations. I showed to a friend who said it looked “more like a

Earl Mardle gives another example of a business suffering from scrutiny of detail. A listener to KSFO in San Francisco compiled highlights of its right wing shock jocks on his

Quite a few people have pointed to John Naughton’s article: Lasers would never have shone if Mandelson had been in charge. Naughton challenges the government’s plans to restrict science funding

What if we focus on the ideas that are so sticky they don’t need a post-it note? How often do we leave meetings where the walls are festooned with post-its?