Kathy Sierra comments on this morale-sapping policy at Mrs Fields Cookies:
Employees must throw away ALL unpurchased cookies at the end of the night. Employees are expressly forbidden from taking leftover cookies home.
Managing anxiety is a familiar challenge for facilitators.
Managing in a world of uncertainty where people don’t live up to their stated values
I shot this in a single eight-minute take, which is in the spirit of an experience of Ralf Wetzel’s workshop, Leading from the Clown. Clown training is probably the deepest and most challenging work I’ve done. Enjoy.
A casual conversation in a pub makes me pay attention to thinking being embodied
Creating eye contact despite the limits of Zoom and Teams
The power of small gestures and noticing
Exploring the inner dialogue of facilitation
Getting away from grandiosity or solemnity. small p presence is about being open to the life around us
Facilitation is often about small, subtle acts of noticing and experimenting
Beyond heroic leadership
I’ve been re-reading some of A General Theory of Love and came upon this pithy line in the context of a dicussion of what really works in therapy: Patients are
While Viv was over last month, we had time to shoot a new video about our facilitation training and drop in some footage from our Cambridge workshop. Here’s the result:
Introducing Chris Lawer’s blog on the failings of CRM due to a mechanistic mentality
Viv has just written about cause and effect thinking, partly inspired by Shawn’s sketch I just blogged about. I’ve been pondering the need to be seen to be DOING the
