On a brighter note here’s a great link I found in Curt Rosengren’s blog. Curt writes:
File this one under companies who get it! In the dismal economy of 2002 independent bookstore Rainy Day Books‘ sales rose 6 percent, four times the industry average. Their secret?
“Our philosophy is that our staff comes first, then the customer,” says [co-owner Vivien] Jennings. “We feel that when you take good care of your people, they will take good care of the customers.” [Read the article here.]
Improv can still be powerful when it’s mundane
Finding space for stronger feelings in collaboration
I’ve just had a delightful meeting with Emma Cahill co-founder of publishing house Snowbooks. They describe their approach thus: We publish far fewer titles than
I’ve been doing a lot of thinking – and worrying – about collaboration. I think the ability to collaborate effectively is becoming ever more essential
The Church of the Customer blog quotes an NY Times interview with David Bowie who says: I’m fully confident that copyright for instance, will no
I spend too much time thinking. A friend revealed to me recently that he would describe me to acquaintances as a brain on a stick.
No sooner do I finish my last blog than I stumble on Denham Grey’s eloquent thoughts: Wonder if you can really capture tacit knowledge by
I’ve been thinking a lot about what goes unspoken in the world in general and in my little slice of it in particular. There I
Further thoughts arising from my day in Brussels… Miguel Cornejo gave an interesting and touching presentation on his experiences with Communities of Practise (CoPs). These
I’ve just started to suffer from Spam comments the latest effort by these wretches to publicise their sites. They basically post fatuous comments to weblogs
David Gurteen makes some interesting connections to my post a few weeks back on willpower and its limits. This is the kind of research that is so important as it
I had a great lunch with Adrian Trenholm today and got home to read his lastest post about two agencies which are showing good signs of switching on to conversational
Earlier this week James Cherkoff and I had lunch with Jason Korman of Stormhoek the wine brand that has been enjoying considerable success using blogging. Jason talks about the practical
