On a brighter note here’s a great link I found in Curt Rosengren’s blog. Curt writes:
File this one under companies who get it! In the dismal economy of 2002 independent bookstore Rainy Day Books‘ sales rose 6 percent, four times the industry average. Their secret?
“Our philosophy is that our staff comes first, then the customer,” says [co-owner Vivien] Jennings. “We feel that when you take good care of your people, they will take good care of the customers.” [Read the article here.]
Improv can still be powerful when it’s mundane
Finding space for stronger feelings in collaboration
I’ve just had a delightful meeting with Emma Cahill co-founder of publishing house Snowbooks. They describe their approach thus: We publish far fewer titles than
I’ve been doing a lot of thinking – and worrying – about collaboration. I think the ability to collaborate effectively is becoming ever more essential
The Church of the Customer blog quotes an NY Times interview with David Bowie who says: I’m fully confident that copyright for instance, will no
I spend too much time thinking. A friend revealed to me recently that he would describe me to acquaintances as a brain on a stick.
No sooner do I finish my last blog than I stumble on Denham Grey’s eloquent thoughts: Wonder if you can really capture tacit knowledge by
I’ve been thinking a lot about what goes unspoken in the world in general and in my little slice of it in particular. There I
I’ve just started to suffer from Spam comments the latest effort by these wretches to publicise their sites. They basically post fatuous comments to weblogs
I’ve always really enjoyed speaking in public. Don’t know why, just do. So I’m chuffed that a couple of interesting events have come up for
Last week I facilitated (with my friends at PolicyUnplugged) an Open Space for Channel 4 at their offices in London. They were inviting educators to help shape the way C4
Annette Clancy spotted Mark Vernon’s How to Live Well in 2010. Not your typical list of new year resolutions but some thought provoking ideas inspired by ancient philosophers. This one
I’ve enjoyed short edits of this video before and now I’ve found the full length version on YouTube. Truth in Advertising takes a look at what really goes on in
