On a brighter note here’s a great link I found in Curt Rosengren’s blog. Curt writes:
File this one under companies who get it! In the dismal economy of 2002 independent bookstore Rainy Day Books‘ sales rose 6 percent, four times the industry average. Their secret?
“Our philosophy is that our staff comes first, then the customer,” says [co-owner Vivien] Jennings. “We feel that when you take good care of your people, they will take good care of the customers.” [Read the article here.]
Improv can still be powerful when it’s mundane
Finding space for stronger feelings in collaboration
I’ve just had a delightful meeting with Emma Cahill co-founder of publishing house Snowbooks. They describe their approach thus: We publish far fewer titles than
I’ve been doing a lot of thinking – and worrying – about collaboration. I think the ability to collaborate effectively is becoming ever more essential
The Church of the Customer blog quotes an NY Times interview with David Bowie who says: I’m fully confident that copyright for instance, will no
I spend too much time thinking. A friend revealed to me recently that he would describe me to acquaintances as a brain on a stick.
No sooner do I finish my last blog than I stumble on Denham Grey’s eloquent thoughts: Wonder if you can really capture tacit knowledge by
I’ve been thinking a lot about what goes unspoken in the world in general and in my little slice of it in particular. There I
I’ve just started to suffer from Spam comments the latest effort by these wretches to publicise their sites. They basically post fatuous comments to weblogs
I’ve always really enjoyed speaking in public. Don’t know why, just do. So I’m chuffed that a couple of interesting events have come up for
My evil twin brother Matt is running some interesting posts on brainstorming. I’m a bit sceptical about most of the luggage that goes with brainstorms and said so. Matt rightly
This image on the Delta7 blog made me laugh in recognition (as do many of the pictures there).
David Gurteen raises an interesting question. Why is conversation easy compared to a monologue? A monologue is a much simpler interaction, I talk you listen. Conversation requires all sorts of
I was rereading this post from 2008 this morning and thinking again about this little model, spotted then by Roland Harwood. The gist of the post, and Roland’s argument, was
