Here’s a good example of a small intervention with a surprisingly big effect, spotted by Jon Strande.
Kevin told me that he’s had a problem with flamers, who come to the site and start posting angry comments about other people. They get out of hand very quickly.
Here was his answer:
He pre-filled the comment box with the simple phrase “Everybody needs a hug.” Turns out that this small step reduced flame postings by a huge number.
Magic, relationship and changing status
leaving your props behind
feeling the power of presence… and what it really means to ‘read the room.’
we’re hungry for connection
What brings conversations to life is often missed when we aim too high
What I learned singing to strangers on the subway, and why emotional connections matters even more in a hi-tech era.
When facilitating, more and more I want to sense the next move at my fingertips
Letting go in order to get in flow…
A funny game illustrates what we may be missing in many of our meetings
Managing anxiety is a familiar challenge for facilitators.
Hugh writes more about Stormhoek blogging experiment. Folks are asking him to give them the numbers like a case study. I like his response: Maybe it’s more important to be
So my throwaway question from Friday generated some heartfelt comments. Heartfelt, and – to me – heartening. I think a lot of organisations create complicated processes in an effort to
I’m more and more aware of how non-linear most great meetings are. Some of the most satisfying conversations and facilitations I’ve been involved in lately have rambled around a lot
