Dave at Cognitive Daily reports on a new scheme to deter bank robberies.
Instead of responding passively to suspicious individuals bank staff are being encouraged to walk right up to them and shake their hands. The theory is that overtly friendly behavior will disorient potential robbers before they become aggressive.
Apparently, Apple store employees are trained in similar tactics for dealing with shoplifters.
I went down to Surrey on Friday for long walk and pub lunch with Neil Perkin. We’d originally planned to run a workshop about agile
Antonio Dias offers a fascinating description of what goes wrong when drowning: What separates a swimmer from someone drowning is the way a swimmer acknowledges
Viv picks out some nice ideas from Phelim McDermott on the subject of leadership. “We love the security of the illusion that someone is in
I’ve been thinking about the urge to scale things lately – see here and here. I understand the concern with being able to effect big
In moving house, I radically downsized my collection of books which I can highly recommend. I used to think I’d one day find a reason
I really enjoy Chris Rodgers’ views on leadership. He argues against the assumption that it takes great leadership for organisations to succeed. He suggests that
Thanks to my Improvisation friend Kelsey Flynn I rambled into a letter cited in Margaret Cho’s Blog (go to Letter #1): Lately it seems like
I wanted to share this email doing the rounds this morning… AIRCRAFT MAINTENANCE After every flight Qantas pilots fill out a form called a gripe
Suddenly there’s another John Moore marketing blog. I realise I’m a bit of an addict for this, but this latest is not mine. It’s produced
These came to be via Tony Quinlan from Terry Tillman at 227company. “You can discover more about a person in an hour of play than
Rob’s got an excellent and provocative post on the state of the world. Here’s his opening: I find what is going on with our financial system right now a bit
I took part in a market research street interview on Friday. I was ushered into a room over a pub and was sat in front of a Tablet PC. It
Roland Harwood at NESTA has written a really excellent post: Connecting dots and valuing networks. He manages to articulate several things I passionately believe and throws in some useful maths
PSFK’s report on the first Virgin America flight from LAX to SFO makes it sound pretty good.
