PSFK’s report on the first Virgin America flight from LAX to SFO makes it sound pretty good.
Waterfalls and chaos
I linked to this paper on wicked problems the other day and Chris Corrigan commented “there’s a lot in that paper eh?”. Which is true.
Share Post
More Posts
Unhurried marketing
I’m experimenting with marketing less and listening more
Passion branding
Passion brands bring people together based on common interests and excitements. I’m particularly interested in ones created from the bottom up, as opposed to driven by producers concerned mainly with profit.
Medinge Moments
Just back from another extraordinary gathering at Medinge where the community that has produced Beyond Branding meets each summer. I was planning to keep this
The volatile chemistry of trust
Interesting research from Stanford suggests that exciting brands get more trusted after making mistakes and putting them right whilst more “sincere” brands start with more trust but lose it more easily. Perhaps the sensible interpretation is that second-guessing customers can be a waste of time!
Customer-centricity: is it the answer?
Michael Hammer’s new book, The Agenda, is about the rise of customer power. But is customer-centricity really such a good model for business and society?
What brand are you?
Thanks to Matt Tucker at Smith Associates for telling me about What Brand Are You. It strikes me that lots of companies waste money on
Just Undo It?
The AntiBrand: blackSpot sneakers, a project by Adbusters attacks Nike directly. In doing so they take on what has become one of the great icons
Putting humanity into branding
We live in a world of too much marketing and too much branding. People’s faith in advertising has fallen to new lows as we simply
New Abbey
So the Abbey National is rebranding itself this morning. As I write this entry, they are revealing their new look, their shortened name (just “Abbey”)
More Updates
The care is rotten and the stars are good
John Seddon rips into the curse of performance targets and other managerialist methods in the public sector. I wonder how many politicians and managers have at least considered his perspective
18 April 2010
Russian Rockets
Great post by Tony Goodson who unearthed this story about Russian rocket builders From Russia With 1 Million Pounds of Thrust . it’s easy to distinguish the Russian engines from
8 September 2004
Twitter backlash
Good post by Lloyd Davis on the recent flurry of articles having a go at Twitter.
24 February 2009
Wellsprings of innovation.
I liked Denham Gray’s analysis of the spectrum of knowledge management: Everyone positions themselves somewhere along the spectrum from knowledge creation (awareness learning, community) to intellectual capital (knowledge assets branding,
1 February 2004