August 30, 2003

Medinge Moments

Johnnie Moore

I’m Johnnie Moore, and I help people work better together

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Medinge Moments

Just back from another extraordinary gathering at Medinge where the community that has produced Beyond Branding meets each summer. I was planning to keep this blog updated from there but I’m afraid I was distracted from the continuous stimluation of the debate. And where else could one sample the multi-culutural exprience of hearing Benny Hill sketches about an Indian interviewing a chinaman presented by a Hong Kong-born New Zealander in response to questions from an Englishman living in Norway?

Waterfalls and chaos

I linked to this paper on wicked problems the other day and Chris Corrigan commented “there’s a lot in that paper eh?”. Which is true.

Unhurried marketing

I’m experimenting with marketing less and listening more

Passion branding

Passion brands bring people together based on common interests and excitements. I’m particularly interested in ones created from the bottom up, as opposed to driven by producers concerned mainly with profit.

The volatile chemistry of trust

Interesting research from Stanford suggests that exciting brands get more trusted after making mistakes and putting them right whilst more “sincere” brands start with more trust but lose it more easily. Perhaps the sensible interpretation is that second-guessing customers can be a waste of time!

Customer-centricity: is it the answer?

Michael Hammer’s new book, The Agenda, is about the rise of customer power. But is customer-centricity really such a good model for business and society?

What brand are you?

Thanks to Matt Tucker at Smith Associates for telling me about What Brand Are You. It strikes me that lots of companies waste money on

Just Undo It?

The AntiBrand: blackSpot sneakers, a project by Adbusters attacks Nike directly. In doing so they take on what has become one of the great icons

Putting humanity into branding

We live in a world of too much marketing and too much branding. People’s faith in advertising has fallen to new lows as we simply

New Abbey

So the Abbey National is rebranding itself this morning. As I write this entry, they are revealing their new look, their shortened name (just “Abbey”)

Marketing, diagrams and despair

Earlier this week I attended a debate on the proposition “Marketing isn’t Working”. Like all such adversarial set ups it tended to revolve largely around

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Benny Hill on social networks

In a hierarchical world the cohesive authority group has the edge over a loose agglomeration of individuals. In a networked world the scales may be reversed. The loose agglomeration have

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Leading and inspiring

The weekly newsletter from ecustomerserviceworld contains this lovely story. When Ben Zander took the Youth Philharmonic Orchestra to Cuba in 1999 they began their concert in Havana playing two pieces

Medinge Moments

Johnnie Moore

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