I suppose much of this will be lost on those of you who’ve avoided World of Warcraft but this YouTube cracks me up. And captures quite a lot of the downsides of playing WoW.
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I went down to Surrey on Friday for long walk and pub lunch with Neil Perkin. We’d originally planned to run a workshop about agile
Antonio Dias offers a fascinating description of what goes wrong when drowning: What separates a swimmer from someone drowning is the way a swimmer acknowledges
Viv picks out some nice ideas from Phelim McDermott on the subject of leadership. “We love the security of the illusion that someone is in
I’ve been thinking about the urge to scale things lately – see here and here. I understand the concern with being able to effect big
In moving house, I radically downsized my collection of books which I can highly recommend. I used to think I’d one day find a reason
I really enjoy Chris Rodgers’ views on leadership. He argues against the assumption that it takes great leadership for organisations to succeed. He suggests that
Thanks to my Improvisation friend Kelsey Flynn I rambled into a letter cited in Margaret Cho’s Blog (go to Letter #1): Lately it seems like
I wanted to share this email doing the rounds this morning… AIRCRAFT MAINTENANCE After every flight Qantas pilots fill out a form called a gripe
A quick ramble on the nature of paradox, inspired by a blog on the value of both fear of the new and curiosity
Well now you need wonder no more. A friend told me about this (no, seriously… my Feedster feed on improvisation turned it up). Is it
As giagia puts it succinctly, in a tweet: Chrysler says ‘Thank you, America’… and America tells them where to shove it.
So I’m having a great time here in New York, having lots of great meetings with interesting people kicking around all sorts of interesting ideas. And I notice that whilst
The always interesting ecustomerserviceworld newsletter (I think that link is valid for two weeks) talks about Gallup’s survey methods. One Gallup study demonstrated that a mid-sized bank could add $256
I agree with Rob and Earl most of the time and especially lately. Greed is not good.
