I suppose much of this will be lost on those of you who’ve avoided World of Warcraft but this YouTube cracks me up. And captures quite a lot of the downsides of playing WoW.
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I suppose much of this will be lost on those of you who’ve avoided World of Warcraft but this YouTube cracks me up. And captures quite a lot of the downsides of playing WoW.
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I went down to Surrey on Friday for long walk and pub lunch with Neil Perkin. We’d originally planned to run a workshop about agile
Antonio Dias offers a fascinating description of what goes wrong when drowning: What separates a swimmer from someone drowning is the way a swimmer acknowledges
Viv picks out some nice ideas from Phelim McDermott on the subject of leadership. “We love the security of the illusion that someone is in
I’ve been thinking about the urge to scale things lately – see here and here. I understand the concern with being able to effect big
In moving house, I radically downsized my collection of books which I can highly recommend. I used to think I’d one day find a reason
I really enjoy Chris Rodgers’ views on leadership. He argues against the assumption that it takes great leadership for organisations to succeed. He suggests that
Thanks to my Improvisation friend Kelsey Flynn I rambled into a letter cited in Margaret Cho’s Blog (go to Letter #1): Lately it seems like
I wanted to share this email doing the rounds this morning… AIRCRAFT MAINTENANCE After every flight Qantas pilots fill out a form called a gripe
A quick ramble on the nature of paradox, inspired by a blog on the value of both fear of the new and curiosity
Well now you need wonder no more. A friend told me about this (no, seriously… my Feedster feed on improvisation turned it up). Is it

Good post by Jen, but what a depressing article from McKinsey which has a very limited view of what customer loyalty might involve.

I’ve just migrated this blog from Movable Type to WordPress. Something I’ve been aiming to do for a long time but put off because it seemed a real headache to

Antony Mayfield reports that the Tory party are setting up an area for bloggers at their next conference. He observes:New Labour swept to power partly as a result of that

Here’s a good example of a small intervention with a surprisingly big effect, spotted by Jon Strande. Kevin told me that he’s had a problem with flamers, who come to