A great story posted by Curt Rosengren useful for two things.
First in case you ever feel a pressing need to Squash a Chimpanzee’s Creativity, this is how to do it.
Second, of even more value, this is a neat way to squash human beings’ creativity too: reward them for it. That will come out of left field for most people, but not those who’ve read the brilliant book, Punished by Rewards by Alfie Kohn.
People have been facilitated before: boredom, stillness, recovering attention and the undercurrents of life
The value of not always saying something helpful
Writing stuff down can easily remove us from practical reality and suppress our intuition
An example of inauthentic direct mail, from Lincoln Financial Group. The elements that eat away at the credibility of the sender and the effect on this reader.
BA stewardess Claire breaks the corporate ice and creates real engagment. Hats off to BA is their culture supports this sort of thing.
Michael Hammer’s new book, The Agenda, is about the rise of customer power. But is customer-centricity really such a good model for business and society?
Thanks (again) to John Porcaro for linking me to the Customer Evangelists’ blog where I found this: OLD SCHOOL: Ad agency pays teen bloggers to
Once again, it turns out that what we do naturally has more value than we realise; whereas clever contrivances intended to “improve” our effectiveness often just destroy significance… and make us less well understood! A good lesson for all those presentation trainers and “image consultants” out there!
John Porcaro blogsmore evidence of the dangers of running businesses by crude interpretations of numbers… how superficial metrics can cover a rich tapestry of human
I am blogging from my friend Thomas’s office in Essex. All around are those inspirational posters… eg “PERSISTENCE Now that we’ve exhausted all possibilities… let’s
I’ve been hosting Unhurried Conversations in Cambridge and London for a year or two now. And Viv has been experimenting with the format in Australia. And now the idea is
The limits of explicit knowledge in appreciating the human experience
More criticism of Lovemarks, a largely absurd book that claims to look at the world beyond brands but it really the same-old same-old.
Learning Technologies Magazine has published part 2 of my article Nothing is Written. (For part one, see here.) I continue my exploration of the limits of explicit learning, and take
