Thanks to Tim Kitchin for emailing me to say that Zopa's website is up and running. Tim says in his mail:
I am proud to be peripherally connected to this new financial services venture, just launched by the former founding team at Egg.Zopa matches borrowers and lenders in a structured market, charge a 1% introduction fee... and kind of get out of the way. Their aim is cut into the fat margins of conventional lenders.Essentially it’s a bid to disintermediate the banks in the personal lending market. It’s a personal mutual lending exchange. Backed by Benchmark Capital.
Customer proposition is therefore to give back to lenders and borrowers the margins currently raked off in profits by the banks. Benefits are estimated at a 30% APR improvement for lenders; and a 20% APR reduction for borrowers.
For individual lenders, it creates a ‘consumer debt bond’ at a risk-level and duration of the lender’s choice.Spread the word. Reclaim control. Invest in fellow human beings.
We are talking serious disintermediation.
They say:
Zopa's an unusual offering in a number of ways, but in a lot of other ways it's a product of our time.Five years ago, if you wanted to book an unpackaged holiday to Vladivostok with a stop-off at Prague, you couldn't. Now you can, and you can do it easily and reasonably.
Just as you can now get organic cumquats delivered to your home. At a time that you're likely to be there.
Or bid against some bloke in Arkansas for a boxed Millennium Falcon.
Or read a record review at three in the morning and have the album on your computer at ten minutes past three and have the best tracks mixed into your own compilation at quarter past. Nerdy? - maybe. Impressive? - oh yes.
Call it a me-trend or freeforming or whatever you want, the fact remains that people are rejecting one-size-fits-all products or one-way-is-the-only-way services because they're starting to realise that their own size or their own way is, for them, much better.
That's why Zopa lets you manage your money in your own way. At Zopa, you can take calculated risks or play it safe, you can be impatient or you can play a long game, you can pocket your profit or reinvest it, you can watch your investment every day or every month. None of these ways are right or wrong, they are just how it is.

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Comments (2)
Wow! that's some serious brand shifting! basically, take the ebay model into the financial world. wonder how the tax people are going to view this? a lender will be making a profit and the tax folks will want their cut.
regardless of the nit-pick details, this is a BOLD move and with the success of ebay, it could very well work. wonder how many financial institutions will a) commit some seed money to find out how this works b) adopt their own web based money lender bizzare.
truly, this will start a few new market conversations. very interesting! thanks for telling the blogosphere.
March 8, 2005 16:33 Permalink for comment
jbr...
You mean you don't declare your savings interest as income???
Personally I don't have any savings income, but it's no different to declaring building society interest, is it.
To your point about replication. Would another lender have the balls and the brand to do this?
I don't think so.
Getting back at the banks is a big part of the emotional proposition as I interpret it. A bank could hardly replicate that.
Could E-bay do it? Could Amazon? Could the co-operative movement? You betcha.
Differentiation will have to be on service and innovation. Attract and retain through increased personalisation, unpicking all the in-built unfairnesses of the status quo:
gay 2 gay lending?
local 2 local lending?
entrepreneur 2 entrepreneur lending?
lending to the great unbanked?
The opportunity of this long term as a mechanism of microfinance is quite stupefying. but it begs some interesting questions of mutual goverance...
March 8, 2005 18:01 Permalink for comment