April 25, 2006

McCracken on the Tahoe

Grant McCracken weighs in on the hoohah over the Chevy Tahoe user-generated ad effort. He puts it better than I did.

There is a fundamental shift in the rules of the game of marketing. We have to change our risk tolerances. We have to understand that the marketer's work, once so dominated by risk avoidance, is now much more about risk management.

Posted by Johnnie Moore at 19:07 in Branding
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Jack Yan says

Grant puts it well. Even branding is more about managing consumer perceptions, rather than dictating them.

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