"It it is important for them to recognize the irresolvable tensions that exist in every aspect of organizational life. To do so opens the door to quite a different understanding of organizational dynamics from that which dominates conventional management thinking. And it further exposes the flaws in those approaches that view the search for clarity, predictability and control as the essence of orgnizational leadership."

"Bottom line ... if the US Navy - with all its layers of hierarchy and security concerns - can be moving forward on social media, so can your organization."

"Want to develop game-changing ideas that will disrupt your industry and bring you wealth, fame, and the respect of your peers? Then do it by yourself. Research consistently shows that groups redefine creativity as conformity"

Singh recounts the enormous stress and cost in time of defending oneself against libel... and how UK libel laws impinge on free speech