Mickey mouse management skills

Johnnie Moore

Johnnie Moore

I’m Johnnie Moore, and I help people work better together

Danny at AdPulp reviews James Stewart’s Disneywar, a book on the (mis)management of Disney. One aspect really gets Danny going

In one section Stewart recounts in minute detail how Disney ended up paying $280 million in severance to former company Chairman Jeffrey Katzenberg because Eisner’s ego got in the way of approving a pre-negotiated deal to pay out a mere $90 million.

That’s $190 million down the crapper simply because Eisner couldn’t deal honestly with a man who’d also been one of his best friends for 20 years. Eisner is reportedly stepping down next year. Maybe my stock will finally start going up when he’s gone.

Sometimes strong relationships unravel surprisingly fast and unpleasantly; sounds like Eisner:Katzenberg is one of those. Incidents like this really highlight the absurdity of an over-zealous focus on hard measures of business performance; human relationships can destroy – and create – value in a moment.

Share Post

More Posts

February 2025 update

People have been facilitated before: boredom, stillness, recovering attention and the undercurrents of life

No comment

The value of not always saying something helpful

Beyond writing

Writing stuff down can easily remove us from practical reality and suppress our intuition

Inauthentic marketing: case study

An example of inauthentic direct mail, from Lincoln Financial Group. The elements that eat away at the credibility of the sender and the effect on this reader.

The volatile chemistry of trust

Interesting research from Stanford suggests that exciting brands get more trusted after making mistakes and putting them right whilst more “sincere” brands start with more trust but lose it more easily. Perhaps the sensible interpretation is that second-guessing customers can be a waste of time!

Authenticity: you can’t fake it

Thanks (again) to John Porcaro for linking me to the Customer Evangelists’ blog where I found this: OLD SCHOOL: Ad agency pays teen bloggers to

In praise of um… er….. deeper meaning

Once again, it turns out that what we do naturally has more value than we realise; whereas clever contrivances intended to “improve” our effectiveness often just destroy significance… and make us less well understood! A good lesson for all those presentation trainers and “image consultants” out there!

Follies of ranking

John Porcaro blogsmore evidence of the dangers of running businesses by crude interpretations of numbers… how superficial metrics can cover a rich tapestry of human

More Updates

Emotional debt

Releasing the hidden costs of pent up frustrations

Aliveness

Finding the aliveness below the surface of stuck

Johnnie Moore

More code of conduct news

Jeff Jarvis gives a superb detailed pushback against codes of conduct for blogs. I am tangentially reminded of this splendid Python sketch. Moral: try to not to get too upset

Johnnie Moore

Auckland airport shuttle

Not the most scintillating topic for a post I know. I hate taking taxis from airports. I always prefer to try and figure out the public transport in places I

Johnnie Moore

Futurism

Entertaining comment from Will Davies in The Work Foundation’siSociety Blog Futurology hits the mainstream media at this time of year. Witness this from Peter York via the BBC: Trends which

Johnnie Moore

Micro

I like Hugh’s latest post on The Global Microbrand. My favourite bit: 6. Again, I’ll say it one more time: Blogging is just the tip of the Cluetrain iceberg. And