October 23, 2004

Adam Curry

Johnnie Moore

I’m Johnnie Moore, and I help people work better together

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Authenticity
Adam Curry

Adam Curry‘s Daily Source Code is a good podcast. Keeping it real he points out today (around minute 4:30) that in preparing for the Gilmour Gang participants expressed strong anti-Bush opinions… but “no one spoke with the same passion during the actual taping even though the elections did come up… it always amazes me how the minute the microphone turns on then all of a sudden… everyone takes a stupid pill and we’re not real anymore.” I’d like to have heard the pre-taping discussion!

February 2025 update

People have been facilitated before: boredom, stillness, recovering attention and the undercurrents of life

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The value of not always saying something helpful

Beyond writing

Writing stuff down can easily remove us from practical reality and suppress our intuition

Inauthentic marketing: case study

An example of inauthentic direct mail, from Lincoln Financial Group. The elements that eat away at the credibility of the sender and the effect on this reader.

The volatile chemistry of trust

Interesting research from Stanford suggests that exciting brands get more trusted after making mistakes and putting them right whilst more “sincere” brands start with more trust but lose it more easily. Perhaps the sensible interpretation is that second-guessing customers can be a waste of time!

The individual transcends the bland…

BA stewardess Claire breaks the corporate ice and creates real engagment. Hats off to BA is their culture supports this sort of thing.

Customer-centricity: is it the answer?

Michael Hammer’s new book, The Agenda, is about the rise of customer power. But is customer-centricity really such a good model for business and society?

Authenticity: you can’t fake it

Thanks (again) to John Porcaro for linking me to the Customer Evangelists’ blog where I found this: OLD SCHOOL: Ad agency pays teen bloggers to

In praise of um… er….. deeper meaning

Once again, it turns out that what we do naturally has more value than we realise; whereas clever contrivances intended to “improve” our effectiveness often just destroy significance… and make us less well understood! A good lesson for all those presentation trainers and “image consultants” out there!

Follies of ranking

John Porcaro blogsmore evidence of the dangers of running businesses by crude interpretations of numbers… how superficial metrics can cover a rich tapestry of human

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a silhouette of a person standing between goal posts, set against a sunset

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Adam Curry

Johnnie Moore

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