I was indulging myself in reading some old posts here and found a couple relating to muddle and emergence.
I reread my review of Patricia Shaw’s Changing Conversations in Organisations.* Shaw does a great job of challenging the tidyness of business models and well established assumptions about how change happens in organisations.
Nature is not an intelligent engineer… It doesn’t start from scratch each time it wants to build a new system but has to work with what’s already there… the result is a system no human engineer would ever design but it is wonderfully powerful, energy efficient and computationally brilliant… Nervous systems evolved, and that makes it difficult for neurobiologists… to look at the wiring diagram and figure out what’s going on…. [Artificial intelligence researchers] tend to approach the problem within the framework of electrical engineering, and with prejudices about how they think brains should process information, instead of finding out what they do.
As I’m fond of saying, humans are rationalising rather than rational creatures – yet we often try to run organisations as if linearity is the best way to get the best out of us all.
* Funnily enough, this rereading was prompted, as was the post itself, by Matt Moore.