I feel heartened by this post from Annette Clancy: Thank you Iarnród Éireann
Waterfalls and chaos
I linked to this paper on wicked problems the other day and Chris Corrigan commented “there’s a lot in that paper eh?”. Which is true.
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Unhurried marketing
I’m experimenting with marketing less and listening more
Passion branding
Passion brands bring people together based on common interests and excitements. I’m particularly interested in ones created from the bottom up, as opposed to driven by producers concerned mainly with profit.
Medinge Moments
Just back from another extraordinary gathering at Medinge where the community that has produced Beyond Branding meets each summer. I was planning to keep this
The volatile chemistry of trust
Interesting research from Stanford suggests that exciting brands get more trusted after making mistakes and putting them right whilst more “sincere” brands start with more trust but lose it more easily. Perhaps the sensible interpretation is that second-guessing customers can be a waste of time!
Customer-centricity: is it the answer?
Michael Hammer’s new book, The Agenda, is about the rise of customer power. But is customer-centricity really such a good model for business and society?
What brand are you?
Thanks to Matt Tucker at Smith Associates for telling me about What Brand Are You. It strikes me that lots of companies waste money on
Just Undo It?
The AntiBrand: blackSpot sneakers, a project by Adbusters attacks Nike directly. In doing so they take on what has become one of the great icons
Putting humanity into branding
We live in a world of too much marketing and too much branding. People’s faith in advertising has fallen to new lows as we simply
New Abbey
So the Abbey National is rebranding itself this morning. As I write this entry, they are revealing their new look, their shortened name (just “Abbey”)
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Getting past analysis-paralysis
Jonah Lehrer writes about the power of unconscious thought under the heading You know more than you know. The bottom line: in some circumstances, experts are more effective when they
18 October 2010
Doing vs analysing
Thanks to Piers Young (and the cast of bloggers who make up the chain:Jim McGee, Ole Eichhorn, Ottmar Liebert and Kevin Kelly) for this fascinating anecdote: The ceramics teacher announced
5 January 2004
Keeping quiet
Chris Corrigan quotes from this piece on Facilitating Dialogue. There are few facilitation skills more important that the ability to keep quiet… A good facilitator creates a vacuum of leadership
30 August 2005
Six Apart Rock
Katherine Stone has a great post about the response of Six Apart, the folks behind the TypePad blogging package, to some problems in the last few weeks. They ask their
15 November 2005