PSFK’s report on the first Virgin America flight from LAX to SFO makes it sound pretty good.
Waterfalls and chaos
I linked to this paper on wicked problems the other day and Chris Corrigan commented “there’s a lot in that paper eh?”. Which is true.
PSFK’s report on the first Virgin America flight from LAX to SFO makes it sound pretty good.
I linked to this paper on wicked problems the other day and Chris Corrigan commented “there’s a lot in that paper eh?”. Which is true.
I’m experimenting with marketing less and listening more
Passion brands bring people together based on common interests and excitements. I’m particularly interested in ones created from the bottom up, as opposed to driven by producers concerned mainly with profit.
Just back from another extraordinary gathering at Medinge where the community that has produced Beyond Branding meets each summer. I was planning to keep this
Interesting research from Stanford suggests that exciting brands get more trusted after making mistakes and putting them right whilst more “sincere” brands start with more trust but lose it more easily. Perhaps the sensible interpretation is that second-guessing customers can be a waste of time!
Michael Hammer’s new book, The Agenda, is about the rise of customer power. But is customer-centricity really such a good model for business and society?
Thanks to Matt Tucker at Smith Associates for telling me about What Brand Are You. It strikes me that lots of companies waste money on
The AntiBrand: blackSpot sneakers, a project by Adbusters attacks Nike directly. In doing so they take on what has become one of the great icons
We live in a world of too much marketing and too much branding. People’s faith in advertising has fallen to new lows as we simply
So the Abbey National is rebranding itself this morning. As I write this entry, they are revealing their new look, their shortened name (just “Abbey”)

Rob Paterson has a great post about simplicity the complicated and the complex. This is what Emergence looks like. It is the result of a powerful but simple equation being

Blockbuster tells Hollywood studios it's preparing for mid-September bankruptcy | Company Town | Los Angeles Times Yikes. And I suspect the list of organisations who should be paying attention include

Adrian Trenholm reflects on how a combination of email blogs, LinkedIn and phone led four people who’d never met before to have an animated conversation.

There may be a high cost to lying. The research suggests habitual lying is correlated with poorer mental and physical health. Hat tip: This tweet from Richard Wise