The perils of market research

I've posted some thoughts about the pitfalls and delusions of market research at BrandShift. Some of it will be familiar to regular readers here.
Johnnie Moore

Johnnie Moore

I’m Johnnie Moore, and I help people work better together

I’ve posted some thoughts about the pitfalls and delusions of market research at BrandShift. Some of it will be familiar to regular readers here.

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Focus group flaws

Tony‘s been writing of his first time experiences of focus groups – two in one week. He comments: I attended my first ever advertising focus

Cheap and simple research

I used to do a lot more market research for people. These days I’m doing it less often. I think it’s because I’ve become disillusioned

Blogging at tipping point?

Jennifer Rice first pointed to these stats on blogging a few days ago. Jennifer and I were chatting about them on the phone yesterday, and

Opining for Money

Last night I was paid to take part in a panel of experts (who me?) to give feedback to a financial brand about the trends

The flaws of focus groups

A good article from the Market Research industry trade mag highlights some of the pitfalls of focus groups – how sometimes they reduce the sense of connection with the customer.

Survey fatigue

I’ve just completed a survey handed to me at Euston station the other day. It’s one of those standard multiple choice jobbies. Don’t ask me

The tyranny of the explicit in marketing

I’m continuing to have thoughts in response to reading Herd probably because Mark Earls’ position so often reverberates with mine. There’s nothing like having one’s

The “I love data” guy

Oh another nice moment from the IMC conference was running into Bill Tancer. Bill was on a panel I moderated and introduced himself as someone

MRS conference

James and I put in an appearance at the Market Research Society Conference in London yesterday. We gave a short talk about Blogging and listened

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Emotional debt

Releasing the hidden costs of pent up frustrations

Aliveness

Finding the aliveness below the surface of stuck

Johnnie Moore

links for 2011-08-29

BBC News – Anna Hazare's movement – a reality check for India A bottom-up insurgency against the establishment no doubt with its flaws but triggering classic elitist bluster from those

Johnnie Moore

Mistakes

Dave Snowden cites this great story from a commenter to his earlier post on the perils of six sigma. When I worked at IBM we were asked (in 1990) to

Johnnie Moore

Sometimes, copying can’t be helped

I’m thinking about grabbing a fresh juicy lemon, and biting straight into it. Just the thought makes things happen inside my mouth… and I suspect things are happening inside your

Johnnie Moore

Beyond Lovemarks: Emergence

This is the third post in a series putting forward an alternative way of creating socially useful and economically sustainable brands. Although I have a reasonably clear intention in writing