The perils of market research

I've posted some thoughts about the pitfalls and delusions of market research at BrandShift. Some of it will be familiar to regular readers here.
Johnnie Moore

Johnnie Moore

I’m Johnnie Moore, and I help people work better together

I’ve posted some thoughts about the pitfalls and delusions of market research at BrandShift. Some of it will be familiar to regular readers here.

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Focus group flaws

Tony‘s been writing of his first time experiences of focus groups – two in one week. He comments: I attended my first ever advertising focus

Cheap and simple research

I used to do a lot more market research for people. These days I’m doing it less often. I think it’s because I’ve become disillusioned

Blogging at tipping point?

Jennifer Rice first pointed to these stats on blogging a few days ago. Jennifer and I were chatting about them on the phone yesterday, and

Opining for Money

Last night I was paid to take part in a panel of experts (who me?) to give feedback to a financial brand about the trends

The flaws of focus groups

A good article from the Market Research industry trade mag highlights some of the pitfalls of focus groups – how sometimes they reduce the sense of connection with the customer.

Survey fatigue

I’ve just completed a survey handed to me at Euston station the other day. It’s one of those standard multiple choice jobbies. Don’t ask me

The tyranny of the explicit in marketing

I’m continuing to have thoughts in response to reading Herd probably because Mark Earls’ position so often reverberates with mine. There’s nothing like having one’s

The “I love data” guy

Oh another nice moment from the IMC conference was running into Bill Tancer. Bill was on a panel I moderated and introduced himself as someone

MRS conference

James and I put in an appearance at the Market Research Society Conference in London yesterday. We gave a short talk about Blogging and listened

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Emotional debt

Releasing the hidden costs of pent up frustrations

Aliveness

Finding the aliveness below the surface of stuck

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Great conversations…

I met Paul Goodison yesterday along with my Beyond Branding co-authors Tim Kitchin and Malcolm Allan and fellow Medinge Group member Luke Nicholson. (The Medinge Group is the think-and-do tank

Johnnie Moore

The “family” metaphor

I like Mike Wagner‘s argument for dropping the metaphor of family when talking about organisations. Money quote: You’re not Moses and employees are not your people. —–

Johnnie Moore

The dangers of expertise

Andrew Rixon examines the paradox of bringing in the expert through a Nasrudeen story. It’s a tricky thing employing experts: the temptation is to go into a childlike pose and

Johnnie Moore

Google’s rise

David Burn at Adpulp marvels at the meteoric growth of Google’s advertising. Who would have thought that their “fortune cookies” would fare so well against the creative might of Madison