Gobbledegook

Johnnie Moore

Johnnie Moore

I’m Johnnie Moore, and I help people work better together

Alain Joudier has a nice post today on the strange and poncey (sp?) job titles being dished out these days. He was provoked by Hilton’s invitation to speak to a “Certified Hotel Specialist”. Alain continues

I was talking with a writer today and we discussed the unhealthy need for labels. She’s in an academic organization that regularly butchers the language with double speak and nonsensical phrases that may sound important but only hide the true intent of those using them—-mainly to get something over on the minions and masses while seeming “caring” and “employee-focused.”. Language defines us and sadly manipulates us as well. All of us who write for a living know our transgressions and we’ll have to account for them in another life.

As for me today I learned that I was “pre-approved to be approved” for a “generous” home equity loan, “the smart way to reduce those nagging high interest credit card balances.” You bet. I fear we are becoming inured to words that bring neither clarity to the human conmmunication process nor something more tangible like an honest connection with the real world we inhabit.

I share his frustration with the way our language is robbed of its fire by this kind of gobbledegook.

And I also know that I’m quite capable of using fancy language myself sometimes. It can be seductive.

I’d add that I don’t think people who do a lot of this are necessarily just indulging in a power play. I don’t think it’s as malign or calculated as that. Sometimes, I think jargon is used as shorthand (kind of ironic, given its waffliness) because of the pressure of time; to speak from the heart sometimes requires time for reflection which is not always easy to find.

Share Post

More Posts

February 2025 update

People have been facilitated before: boredom, stillness, recovering attention and the undercurrents of life

No comment

The value of not always saying something helpful

Beyond writing

Writing stuff down can easily remove us from practical reality and suppress our intuition

Waterfalls and chaos

I linked to this paper on wicked problems the other day and Chris Corrigan commented “there’s a lot in that paper eh?”. Which is true.

Passion branding

Passion brands bring people together based on common interests and excitements. I’m particularly interested in ones created from the bottom up, as opposed to driven by producers concerned mainly with profit.

Medinge Moments

Just back from another extraordinary gathering at Medinge where the community that has produced Beyond Branding meets each summer. I was planning to keep this

Inauthentic marketing: case study

An example of inauthentic direct mail, from Lincoln Financial Group. The elements that eat away at the credibility of the sender and the effect on this reader.

The volatile chemistry of trust

Interesting research from Stanford suggests that exciting brands get more trusted after making mistakes and putting them right whilst more “sincere” brands start with more trust but lose it more easily. Perhaps the sensible interpretation is that second-guessing customers can be a waste of time!

More Updates

Emotional debt

Releasing the hidden costs of pent up frustrations

Aliveness

Finding the aliveness below the surface of stuck

Johnnie Moore

Incremental innovation

Carl Franzen describes how scientists captured the first picture of atoms vibrating in a molecule. What caught my eye was that the technique used has been around for some years.

Johnnie Moore

Dead scale

Chris Corrigan argues that Mutations are the way to make change. I particularly like his challenge to the commonplace question, “How can we scale this?” I hear this a lot,

Johnnie Moore

The perils of the complicated

Chris Corrigan has a good post on how complicated models masked the complexity of the financial system – and made the perpetrators very rich at everyone’s else’s expense. In these