Harry Joiner tells this joke
“A guy dies and goes to heaven. At the Pearly Gates Saint Peter says: ‘Although you qualify for heaven, I
Harry Joiner tells this joke
“A guy dies and goes to heaven. At the Pearly Gates Saint Peter says: ‘Although you qualify for heaven, I
I linked to this paper on wicked problems the other day and Chris Corrigan commented “there’s a lot in that paper eh?”. Which is true.
I’m experimenting with marketing less and listening more
Passion brands bring people together based on common interests and excitements. I’m particularly interested in ones created from the bottom up, as opposed to driven by producers concerned mainly with profit.
Just back from another extraordinary gathering at Medinge where the community that has produced Beyond Branding meets each summer. I was planning to keep this
Interesting research from Stanford suggests that exciting brands get more trusted after making mistakes and putting them right whilst more “sincere” brands start with more trust but lose it more easily. Perhaps the sensible interpretation is that second-guessing customers can be a waste of time!
Michael Hammer’s new book, The Agenda, is about the rise of customer power. But is customer-centricity really such a good model for business and society?
Thanks to Matt Tucker at Smith Associates for telling me about What Brand Are You. It strikes me that lots of companies waste money on
The AntiBrand: blackSpot sneakers, a project by Adbusters attacks Nike directly. In doing so they take on what has become one of the great icons
We live in a world of too much marketing and too much branding. People’s faith in advertising has fallen to new lows as we simply
So the Abbey National is rebranding itself this morning. As I write this entry, they are revealing their new look, their shortened name (just “Abbey”)

Rob Paterson tweeted very flatteringly about our new book. I am trying not to be a tedious self-promoter but it was jolly nice of him. Still I have to admit

Jackie Huba contrasts how two brands responded to some creativity by customers. Lots of people have discovered the fun to be had by dropping Mentos sweets into diet coke –

I’ve enjoyed reading Buddha’s Brain a blend of neuroscience and Buddhist philosophy. The opening chapters were especially remarkable, as they describe in layman’s terms the extraordinary things that go on

Jeff Jarvis is on particularly good form at the moment. I love his ornery challenges to MSNBC’s clumsy (and mean) management of its US presidential debate footage. Today he has