- Reuters reports sceptically on this exercise in customer engagement. Found via Stephan Liute’s newsletter.
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David Gurteen tweeted this interesting article (pdf): Conversational Leadership: Thinking together for a change It makes a lot of sense to me pushing for a
This post really interests me: Innovation for Development: Scaling Up or Evolving? As they complete some pilot experiments in development work the authors recognise that
Tomas Chamorro-Premuzic suggests why we end up with incompetent leaders making a point about a bias towards men in the process: In my view, the main
From the newsletter of envisional comes word of this CNET article Deep in the tense Jenin refugee camp in the Palestinian West Bank a new
I’ve just given a presentation on Beyond Branding in Jersey. It was fun to take ideas that have been percolating for months and give them
Great article in today’s Independent. The government decided to take action to stop the spread of TB among cattle. They found that badgers were to
Jennifer Rice continues our rolling dialogue about what marketing’s job is. I appreciate Jen for keeping a good thoughtful exploration going. David Foster at PhotonCourier
Eloquent polemic from Chris Lydon: After New Hampshire. Here’s what I’m learning: For those of us who like the sound of “Internet democracy ” who
I’ll be taking part in the Chautauqua online discussion of Beyond Branding, from 15th to 29th February. Fellow authors Denzil Meyers, Chris Macrae, Julie Anixter
Found via Richard Gayle is Strike that Out Sam. This is a cheeky exploitation of the fact that Microsoft Word documents retain the fingerprints of
Doc Searls points to this entertaining rant. The word “blog” is literally shorthand for “boring;” a vulgar overused word that strikes your ear with the dull thud of a cudgel
BlueGrassRoots takes us on a guided tour of the er remarkable, Genesis Creation museum in Kentucky. It’s a great example of how defending a position sometimes ends up undermining it
John Porcaro’s blog “Customer Schmustomers” provokes me to challenge the empty rhetoric of customer satisfaction and argue that too often it produces falseness and sycophany. Real satisfaction is not given by one person to another, but created between them.
This KPMG report has prompted some renewed thinking by Headshift, Euan and Jon about the role of consultancy in a world of social media. Here’s my two cents on Consulting
I help teams work together better. My work ranges from leadership development to team building and event facilitation
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