Rob makes a great point in his post about Boingo’s human approach to social media.
At Disney the surface of the Brand Icon never changes but inside the mask is a person who changes all the time and so is never allowed to speak… But in the new world we have to take off the costume and let the person inside have conversations with the public – HARD to do.
The competitive streak in me means I need to keep with Tony Goodson’s blog. The struggles of learning to speak “Movable Type” and thoughts on the nature of blogging.
Earlier today I was writing about passion brands and the power of community. I got a small but interesting example of this principle in action when I visited Ton Zijltra’s blog to find that he’s opened a separate blog on his planned abandonment of Microsoft.
Welcome to the Ourhouse Weblog. Blogging is something I’ve become increasingly interested in. Earlier this month I set up the Beyond Branding Blog which is
I’ve been doing a lot of thinking – and worrying – about collaboration. I think the ability to collaborate effectively is becoming ever more essential
The AntiBrand: blackSpot sneakers, a project by Adbusters attacks Nike directly. In doing so they take on what has become one of the great icons
My friend Olaf Brugman has invited me to take part in a workshop in Brussels on October 29th. It looks set to be an interesting
The Church of the Customer blog quotes an NY Times interview with David Bowie who says: I’m fully confident that copyright for instance, will no
I’ve just started to suffer from Spam comments the latest effort by these wretches to publicise their sites. They basically post fatuous comments to weblogs
At the NGO conference (blogged yeserday and the day before) I met Martin Roell a German blogger and e-business guru. He’s blogged the event in
I’ve finally started paying attention to RSS and all this stuff about “Blog Aggregators”. The final shove was wanting to get Martin Roell’s English feed.
I enjoyed Antony Mayfield’s notes on business networks. This line resonated strongly: We don’t grasp how magnificently terrifyingly complex networks are. We like to draw pictures of them and then
Matthew Syed has a powerful article in The Guardian highlighting the toxic effects of blame on organisations. A bureaucratic over-reaction to errors is hugely counter-productive. Too much rigidity in pursuit
Years ago I was at a fascinating workshop exploring the drama triangle. That’s an idea from transactional analysis that sees people playing one of three postions when in conflict: persecutor
Rhizome has a very interesting post reflecting on the processes being used by the Occupy movement. It references Ivan Boothe’s post which in turn talks about the tyranny of structurelessness.
