More fun at 173 Drury Lane

Johnnie Moore

Johnnie Moore

I’m Johnnie Moore, and I help people work better together

Adrian is continuing a stream of interesting posts at 173drurylane.com. I need to start writing some more stuff there too. I like the way our little experiment is going… I wonder if anyone at Sainsbury’s has noticed yet?

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Waterfalls and chaos

I linked to this paper on wicked problems the other day and Chris Corrigan commented “there’s a lot in that paper eh?”. Which is true.

Passion branding

Passion brands bring people together based on common interests and excitements. I’m particularly interested in ones created from the bottom up, as opposed to driven by producers concerned mainly with profit.

Medinge Moments

Just back from another extraordinary gathering at Medinge where the community that has produced Beyond Branding meets each summer. I was planning to keep this

The volatile chemistry of trust

Interesting research from Stanford suggests that exciting brands get more trusted after making mistakes and putting them right whilst more “sincere” brands start with more trust but lose it more easily. Perhaps the sensible interpretation is that second-guessing customers can be a waste of time!

What brand are you?

Thanks to Matt Tucker at Smith Associates for telling me about What Brand Are You. It strikes me that lots of companies waste money on

Putting humanity into branding

We live in a world of too much marketing and too much branding. People’s faith in advertising has fallen to new lows as we simply

New Abbey

So the Abbey National is rebranding itself this morning. As I write this entry, they are revealing their new look, their shortened name (just “Abbey”)

Just Undo It?

The AntiBrand: blackSpot sneakers, a project by Adbusters attacks Nike directly. In doing so they take on what has become one of the great icons

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Emotional debt

Releasing the hidden costs of pent up frustrations

Aliveness

Finding the aliveness below the surface of stuck

Johnnie Moore

Marketing as usual

In my email today comes a reminder that marketing has yet to be revolutionised. American Airlines yells at me: As Requested – Your Exclusive AmericanDreamDeals 4 Day Fare Sale This

Johnnie Moore

LinkedIn to better service?

Jack Yan spots an interesting post by Ismael Ghalimi. He used LinkedIn to find someone at United Airlines who was able to resolve a problem for a group of his

Johnnie Moore

Gather inbetween

Here’s another insight from that Dialogue book. The roots of the word “intelligence” are gather and in-between. I love that. What if we think of Intelligence is being in… or

Johnnie Moore

The tyranny of the explicit in marketing

I’m continuing to have thoughts in response to reading Herd probably because Mark Earls’ position so often reverberates with mine. There’s nothing like having one’s prejudices supported. Like me Mark