Pushback on design thinking

Johnnie Moore

Johnnie Moore

I’m Johnnie Moore, and I help people work better together

I see that Dave Snowden is having a bit of a go at (at least some forms of) design thinking. He’s questioning whether it really is as radically different as its advocates appear to suggest.

As I have said at more conferences than I care to think of going through a linear process in shorter cycles or drawing it as a circle does not make it non-linear.

I am wary of the way design thinking is sometimes championed so I’m pretty interested in Dave’s viewpoint, at the risk of co-creating an overwhelming force field of curmudgeonliness.

Dave’s second post on the topic goes deeper, challenging what seems a common assumption in the design thinking approach:

One of the claims.. is that design thinking focuses on solution rather than hypothesis and it is a useful distinction.  The problem I have is the word solution is that it implies a prior known problem and if you look at every example I have seen in design thinking presentations they make claims about providing imaginative solutions to defined problems.

This puts me in mind of Keith Sawyer’s distinction between problem-solving and what he calls problem-finding approaches – where people don’t start with a defined problem but allow problems to be defined as part of the process.

I think what goes on in groups is much less linear than most processes can really capture. This game often surfaces our tendency to render as linear that which isn’t – even in accomplishing an apparently simple goal. I’ll be reading what else Dave has to say with interest.

 

 

Share Post

More Posts

Conversational leadership

David Gurteen tweeted this interesting article (pdf): Conversational Leadership: Thinking together for a change It makes a lot of sense to me pushing for a

Scaling or evolving?

This post really interests me: Innovation for Development: Scaling Up or Evolving? As they complete some pilot experiments in development work the authors recognise that

Jersey

I’ve just given a presentation on Beyond Branding in Jersey. It was fun to take ideas that have been percolating for months and give them

Badgers and the joy of complexity

Great article in today’s Independent. The government decided to take action to stop the spread of TB among cattle. They found that badgers were to

More on what is marketing…

Jennifer Rice continues our rolling dialogue about what marketing’s job is. I appreciate Jen for keeping a good thoughtful exploration going. David Foster at PhotonCourier

Chautauqua

I’ll be taking part in the Chautauqua online discussion of Beyond Branding, from 15th to 29th February. Fellow authors Denzil Meyers, Chris Macrae, Julie Anixter

Microsoft’s embarassing metadata

Found via Richard Gayle is Strike that Out Sam. This is a cheeky exploitation of the fact that Microsoft Word documents retain the fingerprints of

More Updates

Emotional debt

Releasing the hidden costs of pent up frustrations

Aliveness

Finding the aliveness below the surface of stuck

Johnnie Moore

Inside out

Jeff Jarvis on how organisations can engage with the rest of us: This is about turning around the usual media equation: Instead of asking the outsiders in you turn things

Bohm and dialogue

I spent Friday at a meeting experimenting with holding a Dialogue, based on the ideas of David Bohm. I was invited by Peter Kajtar who has dedicated a large part

Johnnie Moore

Burst or busy?

Excellent piece by Anne Zelenka in Web Worker Daily. The busyness economy works on face time, incremental improvement strategic long-term planning, return on investment, and hierarchical control. The burst economy,