John Gruber offers a witty translation of corporate drone from Adobe. Here’s a snippet.
Why is Adobe acquiring Macromedia?
Adobe
People have been facilitated before: boredom, stillness, recovering attention and the undercurrents of life
The value of not always saying something helpful
Writing stuff down can easily remove us from practical reality and suppress our intuition
An example of inauthentic direct mail, from Lincoln Financial Group. The elements that eat away at the credibility of the sender and the effect on this reader.
Interesting research from Stanford suggests that exciting brands get more trusted after making mistakes and putting them right whilst more “sincere” brands start with more trust but lose it more easily. Perhaps the sensible interpretation is that second-guessing customers can be a waste of time!
BA stewardess Claire breaks the corporate ice and creates real engagment. Hats off to BA is their culture supports this sort of thing.
Michael Hammer’s new book, The Agenda, is about the rise of customer power. But is customer-centricity really such a good model for business and society?
Thanks (again) to John Porcaro for linking me to the Customer Evangelists’ blog where I found this: OLD SCHOOL: Ad agency pays teen bloggers to
Once again, it turns out that what we do naturally has more value than we realise; whereas clever contrivances intended to “improve” our effectiveness often just destroy significance… and make us less well understood! A good lesson for all those presentation trainers and “image consultants” out there!
John Porcaro blogsmore evidence of the dangers of running businesses by crude interpretations of numbers… how superficial metrics can cover a rich tapestry of human
Neil Perkin recalls this bit of wisdom from Hugh Macleod: Good ideas alter the power balance in relationships that is why good ideas are always initially resisted. I keep coming
Workshop: Implementing Knowledge Cafes for Organizational Purpose 13 Sep 2011, London, United Kingdom (Gurteen Knowledge) I am a big fan of simple formats that let people "just" talk. Just in
Andrew Sullivan highlights this story in Susan McGregor’s report on the peace processes and technology. It’s told by Jimmy Carter describing the final days of the Camp David accord between
Seth Godin has a provocative question: The thing about China is that the government isn’t shy about being authoritarian. So what if the Chinese government decided to decree what it
