My friend John Winsor is ticked off with Audible essentially for continuing to charge his credit card having agreed to cancel his subscription. So John blogged his complaint, and the emailed the CEO and head of PR, inviting them to comment on the blog.
And now John has added a timer to his blog, top right corner. It will run until he gets a reply to his email. As I post this, it stands at 14 hours.
This is a fun experiment.
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Welcome to the Ourhouse Weblog. Blogging is something I’ve become increasingly interested in. Earlier this month I set up the Beyond Branding Blog which is
The competitive streak in me means I need to keep with Tony Goodson’s blog. The struggles of learning to speak “Movable Type” and thoughts on the nature of blogging.
Earlier today I was writing about passion brands and the power of community. I got a small but interesting example of this principle in action when I visited Ton Zijltra’s blog to find that he’s opened a separate blog on his planned abandonment of Microsoft.
I’ve been doing a lot of thinking – and worrying – about collaboration. I think the ability to collaborate effectively is becoming ever more essential
The AntiBrand: blackSpot sneakers, a project by Adbusters attacks Nike directly. In doing so they take on what has become one of the great icons
My friend Olaf Brugman has invited me to take part in a workshop in Brussels on October 29th. It looks set to be an interesting
The Church of the Customer blog quotes an NY Times interview with David Bowie who says: I’m fully confident that copyright for instance, will no
I’ve just started to suffer from Spam comments the latest effort by these wretches to publicise their sites. They basically post fatuous comments to weblogs
At the NGO conference (blogged yeserday and the day before) I met Martin Roell a German blogger and e-business guru. He’s blogged the event in
I’ve finally started paying attention to RSS and all this stuff about “Blog Aggregators”. The final shove was wanting to get Martin Roell’s English feed.
I suggest moving away from phrases like brand reinforcement, brand architecture and brand building. Instead of seeing brands as hard and controllable, let’s see them as soft and influenceable.
Jennifer Rice has been talking about our meetings in Malmo. Modesty (the False brand of it) prevents me from quoting the very flattering things she says (but do take a
So why do CEOs and Marketing people get along so badly. I think it’s often down to a mutually abusive relationship where it seems impossible to have an honest conversation about the obvious uncertainties of corporate life.
Jon Husband has an excellent post on work design. Here’s a taster: companies the world over have expended tens, scores if not hundreds of millions of dollars on large integrated
