Thanks to Jack Yan for spotting this site where you get to create your own South Park character. I’m not sure how this fan site relates to the brand but I assume they’re pretty happy to support this sort of co-creation.
I linked to this paper on wicked problems the other day and Chris Corrigan commented “there’s a lot in that paper eh?”. Which is true.
Improv can still be powerful when it’s mundane
I’m experimenting with marketing less and listening more
Finding space for stronger feelings in collaboration
Passion brands bring people together based on common interests and excitements. I’m particularly interested in ones created from the bottom up, as opposed to driven by producers concerned mainly with profit.
Just back from another extraordinary gathering at Medinge where the community that has produced Beyond Branding meets each summer. I was planning to keep this
Interesting research from Stanford suggests that exciting brands get more trusted after making mistakes and putting them right whilst more “sincere” brands start with more trust but lose it more easily. Perhaps the sensible interpretation is that second-guessing customers can be a waste of time!
Michael Hammer’s new book, The Agenda, is about the rise of customer power. But is customer-centricity really such a good model for business and society?
Thanks to Matt Tucker at Smith Associates for telling me about What Brand Are You. It strikes me that lots of companies waste money on
I’ve just had a delightful meeting with Emma Cahill co-founder of publishing house Snowbooks. They describe their approach thus: We publish far fewer titles than
I liked this Clint Eastwood anecdote from Shawn Callahan. As an actor Clint found a director’s call to ‘Action’ off putting. He was immediately reminded that he was an actor,
It’s a grey day in London so I’m maintaining my morale by thinking of Cable Bay in New Zealand. That’s where I’m spending Christmas and New Year with friends who
Tom Guariello chatted to me about the notion of “driving change” in organisations and has just uploaded part 1 as a podcast. Neither of us really like the assumptions about
I’ve just finished Dan Gilbert’s Stumbling on Happiness. It’s chockful of psychological experiments wittily narrated with a general message that things are not quite what they seem. When we remember
I help teams work together better. My work ranges from leadership development to team building and event facilitation
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