Johnnie Moore

Lame hotels

Johnnie Moore

Johnnie Moore

I’m Johnnie Moore, and I help people work better together

Great post by Doc Searls:

hotel.gif

Imagine going to the sink shower or toilet in your hotel room and being told water will cost you $14.95 per day. And that you’ll have to call the front desk to have water turned on. And then having to call the front desk all over again the next time you use the plumbing, just because you haven’t used water in the last half hour.

That’s what it’s like for travellers whose only required amenity is broadband. But, to be fair, we’re only talking about expensive hotels here. At cheap hotels that provide free broadband, there’s the additional benefit of no spash screens, no useless promotional bullshit (as lame and annoying as the defaulted hotel channel on your room TV), no expensive and buggy billing schemes (with multiple charges the per day the common result). Just, bandwidth.

The graphic above comes from the amenity selection form of a travel site (they’re all the same in this regard, near as I can tell). All the hotels, and the reservation intermediaries, pretty much disregard the one thing that a large number of business (and other) travelers want. Why?

Great points. I especially dislike the way hotels present their overpriced net access as if it is some kind of rare caviar offered to me at a bargain price.

Share Post

More Posts

Waterfalls and chaos

I linked to this paper on wicked problems the other day and Chris Corrigan commented “there’s a lot in that paper eh?”. Which is true.

Passion branding

Passion brands bring people together based on common interests and excitements. I’m particularly interested in ones created from the bottom up, as opposed to driven by producers concerned mainly with profit.

Medinge Moments

Just back from another extraordinary gathering at Medinge where the community that has produced Beyond Branding meets each summer. I was planning to keep this

The volatile chemistry of trust

Interesting research from Stanford suggests that exciting brands get more trusted after making mistakes and putting them right whilst more “sincere” brands start with more trust but lose it more easily. Perhaps the sensible interpretation is that second-guessing customers can be a waste of time!

What brand are you?

Thanks to Matt Tucker at Smith Associates for telling me about What Brand Are You. It strikes me that lots of companies waste money on

Just Undo It?

The AntiBrand: blackSpot sneakers, a project by Adbusters attacks Nike directly. In doing so they take on what has become one of the great icons

Putting humanity into branding

We live in a world of too much marketing and too much branding. People’s faith in advertising has fallen to new lows as we simply

New Abbey

So the Abbey National is rebranding itself this morning. As I write this entry, they are revealing their new look, their shortened name (just “Abbey”)

More Updates

Emotional debt

Releasing the hidden costs of pent up frustrations

Aliveness

Finding the aliveness below the surface of stuck

Johnnie Moore

What matters?

Evelyn reflects on the books that people are buying and aren’t. It makes you wonder doesn’t it if marketers – heck, businesspeople altogether – are altogether in left field and

Johnnie Moore

Fundamental Attribution Error

I do try quite hard to avoid jargon but I’ll make an exception for the “Fundamental Attribution Error”. Because it’s just so interesting. I’ve been reading Crucial Confrontations. Based on

Johnnie Moore

eBook versions of Creative Facilitation

Viv and I have been beavering away on alternative versions of our book Creative Facilitation Here it is in ePub format, suited to things like Kobo, Nook and loads of

Johnnie Moore

Skype!

Just spent an hour catching up with Robert Paterson thanks to Skype. Rob’s just installed it. Like most first-timers I think he was surprised by the quality of the sound.