- An extreme anecdote on what it means to really listen(tags: listening facilitation)
- Depressing take on what it takes to improve service on failing airlines(tags: marketing)
- This is an astonishing account of using facilitation to create a 3000 strong people’s assembly a radically inclusive approach to feeding democracy at the grassroots.
- Mark Brady has some fun with the notion that Genghis Khan was a great manager.
- Jack Yan always has an interesting take on how his adopted home should present itself to the world(tags: branding newzealand)
- A great example of open source marketing from the PSFK blog. Give cameras to the concert audience, edit the results and release at Sundance. Cool.
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