- David Weinberger reviews GetHuman… publishing the simple shortcuts to bypass automated phone systems and talk direct to a human being. Just the sort of market disruption I love.
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David Gurteen tweeted this interesting article (pdf): Conversational Leadership: Thinking together for a change It makes a lot of sense to me pushing for a
This post really interests me: Innovation for Development: Scaling Up or Evolving? As they complete some pilot experiments in development work the authors recognise that
Tomas Chamorro-Premuzic suggests why we end up with incompetent leaders making a point about a bias towards men in the process: In my view, the main
From the newsletter of envisional comes word of this CNET article Deep in the tense Jenin refugee camp in the Palestinian West Bank a new
I’ve just given a presentation on Beyond Branding in Jersey. It was fun to take ideas that have been percolating for months and give them
Great article in today’s Independent. The government decided to take action to stop the spread of TB among cattle. They found that badgers were to
Jennifer Rice continues our rolling dialogue about what marketing’s job is. I appreciate Jen for keeping a good thoughtful exploration going. David Foster at PhotonCourier
Eloquent polemic from Chris Lydon: After New Hampshire. Here’s what I’m learning: For those of us who like the sound of “Internet democracy ” who
I’ll be taking part in the Chautauqua online discussion of Beyond Branding, from 15th to 29th February. Fellow authors Denzil Meyers, Chris Macrae, Julie Anixter
Found via Richard Gayle is Strike that Out Sam. This is a cheeky exploitation of the fact that Microsoft Word documents retain the fingerprints of

This is the second of my series of short videos about difficult conversations. (Part one here) In this one I talk about the importance of respecting that the difficult conversations

Alex – Peattie & Taylor I wrote before about glorified job titles being offered as substitutes for real rewards… Hat tip to Dwight Towers

Getting away from grandiosity or solemnity. small p presence is about being open to the life around us

Pablo Suarez has been chatting to Viv since meeting her in Berlin this month. He’s co-author of this excellent report: Games for a New Climate: Experiencing the Complexity of Future Risks.