I like Mike Wagner‘s argument for dropping the metaphor of family when talking about organisations. Money quote:
You’re not Moses and employees are not your people.
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I linked to this paper on wicked problems the other day and Chris Corrigan commented “there’s a lot in that paper eh?”. Which is true.
I’m experimenting with marketing less and listening more
Passion brands bring people together based on common interests and excitements. I’m particularly interested in ones created from the bottom up, as opposed to driven by producers concerned mainly with profit.
Just back from another extraordinary gathering at Medinge where the community that has produced Beyond Branding meets each summer. I was planning to keep this
Interesting research from Stanford suggests that exciting brands get more trusted after making mistakes and putting them right whilst more “sincere” brands start with more trust but lose it more easily. Perhaps the sensible interpretation is that second-guessing customers can be a waste of time!
Michael Hammer’s new book, The Agenda, is about the rise of customer power. But is customer-centricity really such a good model for business and society?
Thanks to Matt Tucker at Smith Associates for telling me about What Brand Are You. It strikes me that lots of companies waste money on
So the Abbey National is rebranding itself this morning. As I write this entry, they are revealing their new look, their shortened name (just “Abbey”)
The AntiBrand: blackSpot sneakers, a project by Adbusters attacks Nike directly. In doing so they take on what has become one of the great icons
We live in a world of too much marketing and too much branding. People’s faith in advertising has fallen to new lows as we simply
Charlie Beckett POLIS Director » Blog Archive » Embracing Uncertainty: diplomacy and disruption "Authority hates uncertainty. Big business and government feel safest when life is predictable and stable. Change implies
Grant McCracken reflects on how universities might get disintermediated: basically so that the process of learning is completely separated from accreditation. I think a networked world offers people incredible flexibility
No earthquakes here; but still Robert Brook reflects on crises and preparedness. And the idea that we'd better get ready for more of both.
David Simoes-Brown reflects on Maslow’s hierarchy of needs and wonders about the possible selfishness involved in the top layer of self-actualising. He finds Maslow himself elaborates on this. I was
